F.A.Q

A: Yes,we can provide quality products with competitive price.

A:25 days for regular colors or regular products and 45 days for customized,depends on the details.

A:Usually by T/T, 50% deposit and the balance paid before shipment.

A: We would like to provide sample before your ordering but not free,after you make order to us, the sample fee will return to you.

A: We offer 4 main shipping solutions tailored to aluminum doors, windows and profiles:

Sea Freight (FCL/LCL) – bulk orders, most cost-effective.

Air Freight – urgent orders, samples, high-value items.

International Express (DHL/FedEx/UPS) – small parcels, samples, door-to-door.

Truck/Rail Land Transport – Southeast Asia, Central Asia, Europe (fast & stable).

You may also arrange shipment via your own forwarder.

A: After we receive the inquiry, we will sort out the relevant information as soon as possible, and give the quotation within 24 hours. Therefore, we need you to provide us with as much information as possible.The more detailed information we receive, the faster we can quote

A: 1) Analyse Drawings: select out accurate sizes, separate different materials and Pre-make solutions for installation
2) Follow production :make sure that the goods can be delivered on time
3) Inspect goods: strict quality control system, inspect report to clients before package
4) Arrange shipment: Export standard package; Custom document and custom clearances assistance
5) Installation: Experienced technicians, professional installation guide
6) Superior after-sale service: help clients to solve all kinds of problem during installation.

A: Our team provides 24/7 online technical guidance for installation, maintenance and problem solving.

A: Yes, we provide detailed English PDF manuals as well as installation videos. For large-scale projects, our professional technicians can go abroad to offer on-site installation guidance.

A: Check hinges/locks every 3~6 months, tighten loose screws, add anti-rust lubricant for moving hardware parts.

A: Take clear damage photos when receiving goods, send us within 7 days, we produce free replacement parts and bear re-shipping cost for our packaging fault.

A: Yes, our R&D team customize all dimension, glass & structure fully following your CAD drawings and project specification.